Services

This page presents the consultations, support and services we can offer to strengthen our offer to our clients. Market leading technology is good, but without a strong support the value of a product is not greater than the user’s knowledge in its use. We are always here to support to give you the best results that you can have!

Turnkey solutions

A turnkey solution means that when you as a buyer purchase a plant or as machine from Hedlunds, we take the full responsibility for the project. Based on your requirements and limitations, we make proposals until we find the best solution for you. When the solution is established, we do the design, manufacturing, installation, commissioning, documentation and after sales service – so you can concentrate on your core business.

Project process

Our project process consists of 12 steps. Steps 1 to 8 covers the process from purchasing until the products are landed on your premises. Steps 9 to 12 covers the installation and commissioning and the continued process with after sales service, i.e. maintenance, inspections and service until the products are reaching the end of their service life.

1. Request for quotation with specification of operation, proposal and contract – The client specifies all requirements, Hedlunds gives different proposals, decisions are made, contract signed.

 

2. Pre-study – Runs along parallel with step 1. Hedlund’s engineers work intimately with the technical sales specialists to identify the best solution. In the pre-study all decisions are made to secure a smooth project process.

 

3. Design process – In the design process, all decisions are implemented – i.e. mechanical, electrical, automation and building designs are planned and carried out.

 

4. Manufacturing – The products are assembled in our workshop from manufactured and purchased details.

 

5. Delivery – The products are delivered to the client.

 

6. Installation – On site we coordinate with the operational side as well as building contractors in order to efficiently install the machinery and possibly also remove the existing.

 

7. Training – Before and during commissioning we train the staff so the plant can be operated in an optimum way.

 

8. Commissioning – When everything is installed and all safety means are in place, commissioning takes place where the machinery is tuned to perform at its best.

 

9. Plant hand-over – Takes place when all earlier points are carried out and fulfilled.

 

10. Acceptance – Inspection for acceptance so that all contractual requirements are fulfilled.

 

11. Project evaluation – We follow up on our projects in order to win experience. It is also a way to get feedback after some time of operation to secure that the plant operates as meant.

 

12. Maintenance and service – Over and above training in connection with the delivery we are always available for further training, service, inspections, tuning, parts supply and major maintenance works.

Certification – Annex II 1A

Turnkey plants, where Hedlunds deliver a complete, commissioned installation inside the European Union, will come with all requirements fulfilled and a CE certificate according to the Machine Directive Annex II 1A.

Modifications and upgrades

Modifications and upgrades are typically made when a need for higher production is identified. Sometimes it is enough to replace one or a few machines in a system to remove bottle necks and thereby increase the system’s overall performance. Hedlunds have long and vast experience from adapting and optimizing capacity in log handling systems of all makes.

Inspections and consultations

We offer to make inspections and consultations for upgrades, appreciations, moving plants, before major maintenance work and in similar situations.

Maintenance agreements

We offer to make maintenance agreements including inspections, mechanical maintenance, preventive maintenance, tuning of control systems and similar.

Electrical installations

As consequence of our offering of electrical control systems and turnkey plats, we also offer to make electrical installations.

Machine controls

It is the control systems that makes machines intelligent. When mechanics and controls are in place, they must communicate. With modern sensor technology and automation, we can diagnose the state of drives, bearings and other mechanical components. The electrical control systems are also used to optimize the machine functions with controlled drives and motions.

Refurbish machines

Sometimes the mechanical properties of a machine can be good but with evolving technology it can be deemed to be obsolete. In order to save on natural resources and environment, it can be a good compromise to recondition and upgrade a machine and use it in a more suitable context. It can be anything from an upgrade of a present machine where it is used to that we buy a machine, recondition it and sell it to another user where the requirements are better suited. In this way we utilize the natural resources in a better way and contribute to a circular economy.